FAQs

How many free gifts can I order?

Each account is limited to a select MVP store credit. Orders are subject to editing, cancelling, and refunding if MVP credits are exceeded.

Additional exclusive MVP items can be purchased via credit card in MVP Online Store.

Where can I find sizing information?

Please refer to the size chart listed in the individual product description.

Do I have to pay shipping for my Free Gifts?

Yes, all orders will be charged standard real-time shipping rates.

How do I apply my credit/discount to my order?

Check that your MVP account number is entered at checkout to apply your store credit discount. On the checkout page click to expand "Show Order Summary" to enter your MVP account number and apply your discount. 

Did my order go through?

You can only be certain that your order was completed if you have received an order confirmation email with an order number

Order numbers are 4-6 numerical digits preceded by the store identifier and hashtag. (ex: MG#1234). 

Your order confirmation email is sent to the email address provided during checkout upon order completion. Please be sure to check your spam or junk folder! 

If you still can’t find your order confirmation email please contact us with as many of the following details you can:

  • Your first and last name
  • Your SixthMan Member ID number
  • Your shipping address
  • The email address used to place the order

Can I change my shipping address?

If your order has already been processed or shipped it may be too late to update your shipping address but we will do our best to get your request addressed in a timely manner.

Please contact us with your order number from your email confirmation and your updated shipping address so we can get your order updated immediately. 

Can I return/exchange my item(s)?

You may cancel or edit your order before the ordering period closes. Please send an email to grizzlies@wearsthetrend.com with your order number and desired order changes.

After ordering closes all sales are final. Requests for exchanges or refunds will only be accepted due to receiving damaged, incorrect, or incomplete orders.